Privacy Policy for Diamond Casino Games
Effective Date: May 23, 2025
Diamond Casino Games (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, your rights, and the choices you can make about your information when you visit or play on our website or mobile applications (collectively, the “Platform”).
1. Information We Collect
1.1 Personal Information You Provide
- Account Data: Name, email address, date of birth, username, password.
- Contact Data: Postal address, telephone number (if provided for support).
- Payment Data: Billing address and payment method details (for Diamond Coin purchases).
- Promotional Consents: Preferences for receiving marketing communications.
1.2 Automatically Collected Information
- Usage Data: IP address, device identifiers, browser and OS, pages visited, timestamps, clickstreams, referring URLs.
- Crash Reports & Diagnostics: Error logs and performance metrics.
1.3 Cookies & Similar Technologies
We use cookies, web beacons, local storage and similar tools to:
- Remember your login and preferences
- Analyze traffic patterns and ad performance
- Deliver personalized content and offers
You can manage or disable cookies via your browser settings, though some features may not function correctly if cookies are blocked.
2. How We Use Your Information
- To Operate & Improve the Platform: Provide, personalize, troubleshoot, test, and optimize features.
- To Communicate With You: Send account confirmations, updates, security alerts (contract basis), and marketing/promotional offers (consent basis).
- To Ensure Legal & Regulatory Compliance: Verify age/location, detect/prevent fraud or abuse.
- For Analytics & Research: Aggregate/anonymize data for reporting and product development.
3. Legal Bases for European Users (GDPR)
If you reside in the EEA, we rely on:
- Contract – to provide requested services.
- Legitimate Interests – for security, fraud prevention, and improvement.
- Consent – for direct marketing and non-essential cookies.
- Legal Obligation – to comply with laws.
4. How We Share Your Information
- Service Providers & Partners: Hosting, payment processors, email platforms, analytics vendors.
- Legal Authorities: When required by law or to protect rights/safety.
- Business Transfers: In a merger/acquisition, subject to this Policy.
5. Third-Party Links & Embedded Content
Our Platform may contain links or embedded elements operated by third parties. We aren’t responsible for their privacy practices—please review their policies before interacting.
6. International Data Transfers
Your data may be processed in the U.S. and other countries. We implement safeguards (e.g., standard contractual clauses) to protect your information.
7. Data Retention
We retain personal data only as long as needed to fulfill purposes or legal requirements. Usage/analytics data may be kept in anonymized form indefinitely.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access & Portability
- Correction
- Deletion (“Right to be Forgotten”)
- Restrict or Object
- Opt-Out of Sale (we do not sell data)
- Withdraw Consent
To exercise your rights, contact privacy@diamondcasinogames.com.
9. Children’s Privacy
Our Platform is intended for users 21+. We do not knowingly collect data from anyone under 21; any such data will be deleted promptly.
10. Security Measures
We employ safeguards such as AES-256 encryption (at rest), TLS (in transit), and regular security audits. No system is perfect—please also use strong passwords.
11. California Privacy Rights (CCPA/CPRA)
California residents have additional rights under CCPA/CPRA, including Right to Know, Right to Delete, and Right to Non-Discrimination. Submit requests to privacy@diamondcasinogames.com or call 1-800-555-1234.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices or laws. We will post the revised policy here with a new Effective Date and notify you of material changes.
13. Contact Us
If you have questions or requests, please contact:
- Email: privacy@diamondcasinogames.com
- Mail: Privacy Officer, Diamond Casino Games, 123 Casino Lane, Las Vegas, NV 89109, USA
- Phone: 1-800-555-1234
By using the Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.